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Imaging Data Q&A



Q

What kind of work does the Imaging Service Center do?

A

The center inputs imaging data (film or CD/DVD) received from patients into the hospital’s imaging data
servers. The center also provides digital imaging data (CD-ROM) to patients who wish to receive a second
opinion at another health care center (images cannot be requested after hours). Requested images are usually
issued at the time of payment following a medical consultation, and CD-ROMs issued by the hospital do not
need to be returned. Images cannot be mailed and must be picked up at the hospital.


Q

What kind of system does the Imaging Service Center use?

A

In March 2008, Keio University Hospital transitioned to a digital imaging network system. Data is kept
digitally, and physical films (CT/MRI scans, sonograms, x-ray images, etc.) are usually not produced. When
imaging data is produced, it is issued on CD. This also applies to patients’ personal requests.


Q

How much does it cost to order imaging data?

A

  • Imaging service costs are included in second opinion consultation fees.
  • Personal requests for imaging data on CD cost 1,000 yen (tax excluded).
  • Images being submitted to a government or municipal office are covered by public funds.
  • Images being submitted to courts for disclosure purposes need to be paid for privately.


Q

Are physical films still available?

A

Physical films are only issued for submission to a government or municipal office.

  • Please note that films can only be produced:
  • –when imaging data needs to be sent to a public organization other than a hospital.
  • –when imaging data needs to be sent to the Social Insurance Agency to renew disability insurance
    (once every 2 years).
  • –when a tuberculosis patient wants to claim public funds.
  • –when a patient with an intractable disease wants to claim public funds.
  • –when imaging data needs to be sent to a court.


Q

I was told by another health care center that my Keio-issued CD couldn’t be read. What should I do?

A

Computers running Windows 2000 or later will automatically read imaging data.

Software for viewing the imaging data is included on all CDs issued by the Imaging Service Center.

Please note that large files may take some time to load.


Q

When is the Imaging Service Center open?

A

The center is open from 8:30 a.m. until 4:30 p.m.Requested imaging data is usually issued the following day
after 9:00 a.m.The center cannot accept requests after hours or on holidays.

Address・Tel

35 Shinanomachi, Shinjuku-ku,
Tokyo 160-8582
(03) 3353-1211 (main switchboard)
Mail: wwwhosp [ at ] info.keio.ac.jp

Hospital
Reception

8:40 a.m. – 11:00 a.m.

Main Entrance
Open

Consultation Days: 7:45 a.m. – 7:00 p.m.
Non-Consultation Days: 1:00 p.m. – 7:00 p.m.
(Entrance closed outside of these
times)

Non-
Consultation
Days

Sundays,1st and 3rd Saturdays each month
National Holidays
New Year Holidays (12/30 – 1/4)
May 31, 2025 (Sat.)
August 30, 2025 (Sat.)

*Outpatient consultation days are as follows:
April 29, 2025 (Tue.)
September 23, 2025 (Tue.)