Partnering for Personalized Health Care

Healthcare Overview

Hospitals, clinics, and other health care centers each play their role in providing patients with unique, personalized care. Keio University Hospital has been designated as an Advanced Treatment Hospital and a Regional Cancer Center by both local and national government organizations.

As an Advanced Treatment Hospital, we provide care for patients who require specialized treatments not commonly offered at general health care centers, including those who have been referred to us by other health care centers. In cases where continuous follow-ups at a local health center are determined most beneficial, we will refer patients back to their original health care providers.

We are increasingly developing our relationships with local health care centers. We have a network of 100 affiliated hospitals that we work with when they require advanced care. We also have over 800 regional partners that allow us to provide support across the country. We are also supported by the Sanshikai, an alumni organization with more than 9,000 members.

Our Partners
  • Affiliated Hospitals
  • Emergency Care Partners
  • Regional Health Care Centers and Organizations
  • Healthcare Coordination and Cooperation Partners
  • SanshikaiOpen in a new window-Affiliated Clinics (Japanese)

Medical Cooperation and Coordination at Keio

In order to improve collaboration and information sharing with regional health care centers, we have adopted a policy of collaboration through information technology. Since 2012 we have utilized electronic patient record keeping, and through this system we are exchanging electronic patient and referral data with over 200 clinics and institutions. Our efforts are comprised of three main pillars:

1.Seamless Coordination With Regional Health Care Centers

  • Referring patients back to primary care providers
    • Special staff available for handling referrals and to and from cooperating clinics and institutions
  • Discharge and transfers (coordination with health care centers after leaving our hospital)
    • Nurses and social workers readily available to provide expert support
      Admissions Center (Japanese)

2.Convenient Referral and Care

  • Regional health care providers can set up initial appointments via the Appointment Center (Japanese)
    • Call center with over 15 members on staff handling appointments made by phone.
    • Make appointments via phone, internet, fax, or through IT collaboration.

3.Reliable Collaboration

  • Managing replies to referrals
  • Handling requests for referrals
    • Dedicated staff on hand to handle referrals, requests for emergency medical data, and other matters

Specific Initiatives

(1) Center for Preventive Medicine: Improving Health and Wellness Through Early Detection and Follow-ups

In August 2012, the Center for Preventive Medicine was established as an independent department in Keio University Hospital. The center promotes preventive medicine and advanced early detection through comprehensive medical examinations. In 2013, the center referred 802 patients to other hospital departments for more specialized examinations and diagnostics. Additionally, follow-up observation for 1,130 outpatients was carried out in 2013. Medical cooperation is not confined only to our hospital; we actively keep the primary care provider involved in every step of the care process at the patient’s request. By taking advantage of the benefits that cooperation and coordination offer, we place the overall health and wellbeing of our patients at the forefront.

Features of the Center for Preventive Medicine (Japanese)

Inquires and appointments can be made at the Center for Preventive Medicine website(Japanese).

(2) Cancer Center: Comprehensive Support for Patients Before, During, and After Their Stay

Until now, cancer care required a patient to visit and receive tests in a number of different hospital departments, and formulating a treatment plan took a great deal of time. The Cancer Center was established to overcome these problems by offering fast, comprehensive, and optimal cancer care that crosses departmental boundaries. Rather than making the patient visit many different departments, this involves specialists from various departments working together, with the patient at the center of their efforts.

(3) PET Scans: Expertise in Cancer Detection and Treatment

In August 2012, PET-CT equipment was installed in Building 3 (South Wing) of our hospital in order to provide the latest cancer detection capabilities. The PET-CT equipment can also be reserved and used by outside health care providers, and appointments can be made by family doctors and clinics. Furthermore, PET scanning has been introduced to the basic course of examinations in the Center for Preventive Medicine, and it is an integral part of our Precision Cancer Screening examinations.

(4) Admissions Center: Supporting Patients Before, During, and After Their Hospital Stay

By your side from your first outpatient visit to the day you go home

When you are suffering from illness or injury, you may have a number of concerns about your condition and your treatment. Because of our designation as an Advanced Treatment Hospital, the needs of our patients demand a high level of skill and expertise. For this reason, many illnesses require continued treatment and management measures after a course of initial treatment is concluded, and we recognize the importance of returning to your daily life with minimal interference.

The Admissions Center is here to consult with patients and their families about any concerns they may have before, during, and after their visit to our hospital. We also offer support for creating an appropriate in-home environment for recovering after leaving the hospital, and assist in transferring patients to other institutions or care centers when necessary.
This is how the Admissions Center provides comprehensive support in all aspects of your healthcare experience, from your initial visit to your recuperation at home.

Support for Outpatients

  • Staff are available for assisting with your financial concerns or questions about your treatment.
  • When it is decided that inpatient care is most beneficial, nursing staff will conduct an interview to prepare for your treatment. Patients are welcome to consult with our staff about any concerns they may have.
    • Currently, the interview is conducted only in some departments.
  • When hospitalization is necessary, pharmacy staff will inquire about your current medication use. When receiving outpatient care, it is important to bring a record of all medications you are taking.

Preparing For Your Return Home

  • Specially trained nurses and social workers are on staff to ensure a smooth transition after you are discharged from the hospital.
  • We work with with your healthcare provider to ensure that you have the assistance you need after returning home, such as arranging visits by doctors, nurses, or other caregivers.

Transfer and Recovery

  • Nurses and social workers are also on hand to assist with transferring patients to facilities or rest homes equipped to assist in recovery when the patient’s condition prevents them from returning home immediately.

Hospital Admission Overview