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Financial Assistance

When you are a Japanese health insurance holder, If your monthly medical expenses exceed a designated amount, the exceeding portion will be reimbursed.

Example:
If medical care costs 1,000,000 yen, and 300,000 yen (30%) is to be paid by the patient at the hospital

The financial assistance brochure can be downloaded from the link on the right.

Eligibility Certificate for Ceiling-Amount Application

If you present an Eligibility Certificate for Ceiling-Amount Application along with your health insurance card to the cashier, you will only be required to pay your monthly out-of-pocket maximum.

Recipient Application At the Hospital
Up to 70 years old

Over 70 years old (whose household is exempt from municipal tax)

Please apply for an out-of-pocket maximum certificate from your health insurance provider. Please present the certificate at Reception on the day of your visit or admission.
70 – 75 years old N/A Please present your National Health Elderly Recipient Certificate at Reception.
Over 75 years old (who household is not exempt from municipal tax) N/A Please present your NHI Latter-Stage Elderly Health Insurance card at Reception.

  • Please present your NHI Latter-Stage Elderly Health Insurance card at Reception.

Reminders

  • Medical care costs, out-of-pocket maximums and reimbursements are calculated for each department. Calculations are made according to the patient’s status (inpatient or outpatient) and the type of service (medical or dental).
  • Any fees not covered by health insurance, such as hospital bed charge or meal costs, are separate from the calculations mentioned above.
  • All certificates mentioned above must be presented within the same month as treatment.
  • Please present any certificates together with your health insurance card every month, making sure they have no expired.

Contact information

Questions concerning procedures at the hospital
General Information / Reception Window 8 / Building 3 South (South Wing) 2nd Floor Reception
Questions concerning billing and payments
Outpatient Cashier (Reception Window 20)

/ Inpatient Cashier (Reception Window 24)

Address・Tel

35 Shinanomachi, Shinjuku-ku,
Tokyo 160-8582
(03) 3353-1211 (main switchboard)
Mail: wwwhosp [ at ] info.keio.ac.jp

Hospital
Reception

8:40 a.m. – 11:00 a.m.

Main Entrance
Open

Consultation Days: 7:45 a.m. – 7:00 p.m.
Non-Consultation Days: 1:00 p.m. – 7:00 p.m.
(Entrance closed outside of these
times)

Non-
Consultation
Days

Sundays,1st and 3rd Saturdays each month
National Holidays
New Year Holidays (12/30 – 1/4)
May 31, 2025 (Sat.)
August 30, 2025 (Sat.)

*Outpatient consultation days are as follows:
April 29, 2025 (Tue.)
September 23, 2025 (Tue.)