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General Information Center

Division of Patient Support

Location

Just inside the main entrance (next to 1st Floor Reception)

Hours

Monday – Saturday: 8:40 a.m. – 4:30 p.m. on consultation days

Phone

03-5363-3638

The Center offers consultations on:

  1. Intractable Diseases and NutritionBased on our hospital’s mission to “provide compassionate, reliable, patient-centered health care,” we are dedicated to maintaining an inclusive environment where both patients and their familes can easily share and discuss their concerns.Consultations are given by our specialized staff, which includes nurses, pharmacists, registered dietians, and other medical personnel.
  2. CancerMany questions, fears, and anxieties often accompany a cancer diagnosis. Our dedicated staff are there to listen, and can provide advice along with a wide range of information that will help alleviate those feelings. Consultations often help with learning cancer vocabulary, understanding cancer treatments and their side affects, and addressing financial concerns over the cost of treatment.
  3. Clinical Research and Clinical TrialsClinical research and clinical trials are made possible only through the support of our patients. Clinical research at Keio seeks to advance not only our understanding of diseases and their cures, but also to improve the quality of patient life. Clinical trials utilize patient data in order to create more effective drugs that will be able to receive government accreditation for general use. Please contact us if you would like to help Keio University Hospital in its mission to eradicate disease.
  • For all other inquires, please contact us.

Contact Us

We welcome inquiries from both patients and their families. Please use the following form to contact us at any time.

Contact Form(Japanese)

Address・Tel

35 Shinanomachi, Shinjuku-ku,
Tokyo 160-8582
(03) 3353-1211 (main switchboard)
Mail: wwwhosp [ at ] info.keio.ac.jp

Hospital
Reception

8:40 a.m. – 11:00 a.m.

Main Entrance
Open

Consultation Days: 7:45 a.m. – 7:00 p.m.
Non-Consultation Days: 1:00 p.m. – 7:00 p.m.
(Entrance closed outside of these
times)

Non-
Consultation
Days

Sundays,1st and 3rd Saturdays each month
National Holidays
New Year Holidays (12/30 – 1/4)
May 31, 2025 (Sat.)
August 30, 2025 (Sat.)

*Outpatient consultation days are as follows:
April 29, 2025 (Tue.)
September 23, 2025 (Tue.)