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Make an Appointment

Make an Appointment

Please review the appointment process below.

Procedure for consulting a physician

  • This step can be skipped by those who have already had an appointment made through another health care center.

Make an appointment

Appointments by Phone

Appointment Center :

03-3353-1257

Phone Hours: 9:00 a.m. – 4:00 p.m.

When calling, be prepared to give the following information:

  • Whether you have a referral letter
  • The name of the health care center that issued the referral letter
  • Physician or department you wish to consult
  • Desired appointment date and time

Sending Your Referral Letter in Advance

We recommend that referral letters and any other medical information be sent in advance.


The Benefits of Sending Your Referral Letter in Advance

  • Minimizes check-in time and allows you to proceed directly to your examination room.
  • Your physician is able to review your records in advance, and may be able to arrange examinations that would usually require a second visit.

(Mail & Hospital Drop Off)

Mailing Your Referral Letter

(For privacy protection, please send the letter by delivery-certified mail.)


Referrals letters must be received within two days of your appointment.


Keio University Hospital

Appointment Center

35 Shinano-machi, Shinjuku-ku

Tokyo 160-8582, Japan


Tel: 03-3353-1257

Required Documents & Materials
  • Referral letter (patient referral document)
  • CDs / Films
  • Health insurance and patient ID cards (Copies of these cards can be accepted if you send them by mail.)

Hospital Drop Off

Please visit Reception Window 11.


8:40 a.m. – 5:00 p.m. (Mornings can be crowded)

Receiving Your Appointment Notice (Pick Up Only)

You will receive an appointment notice. Please bring it with you on the day of your appointment.

  • If your appointment was made through another health care center, they will issue the appointment notice.

Visiting Hospital Reception

Please visit Reception Window 11.

Arriving at the Hospital
Arrival times are staggered to reduce crowding.

Please arrive at your appointed time.

If you plan to bring your referral letter and related documents, they will need to be registered. Please inquire at New Patient Reception.

Address・Tel

35 Shinanomachi, Shinjuku-ku,
Tokyo 160-8582
(03) 3353-1211 (main switchboard)
Mail: wwwhosp [ at ] info.keio.ac.jp

Hospital
Reception

8:40 a.m. – 11:00 a.m.

Main Entrance
Open

Consultation Days: 7:45 a.m. – 7:00 p.m.
Non-Consultation Days: 1:00 p.m. – 7:00 p.m.
(Entrance closed outside of these
times)

Non-
Consultation
Days

Sundays,1st and 3rd Saturdays each month
National Holidays
New Year Holidays (12/30 – 1/4)
May 31, 2025 (Sat.)
August 30, 2025 (Sat.)

*Outpatient consultation days are as follows:
April 29, 2025 (Tue.)
September 23, 2025 (Tue.)