Our Services
Keio University Hospital accepts hundreds of patients from around the world every year. For patients who travel outside of their home country or region to receive our medical services, our International Patient Services and our Business Partners offer smooth coordination and care tailored your needs.
How You Visit
- Before planning your trip to Keio University Hospital
If you live in outside of Japan, request a summary letter or referrals and recent medical information from your local doctor. - Contact our Business Partners
Choosing our business partners or a medical coordinator from the Medical Travel Forum (MTF) Member listed below, you start to contact one of them sharing your medical data, and to notify that you would like to visit us with your desirable dates of visit. The coordinator can also arrange your trip tailored specifically to your needs, including stays, transportations, medical interpreters, etc. - Coordinating with our clinical departments
Once the coordinator contacts us, we will confirm to our clinical departments to match the physician depending on availabilities to treat you or provide you the second opinion. It will take about few days to arrange the possible dates and time of your visit.
Our Business Partners
We have established a business partnership contract with several medical travel assistance companies which are accredited by Medical Excellence JAPAN (MEJ) or a member of Medical Travel Forum established by MEJ. Their major services are mostly covered during your stay, including but not limited to:
• Coordination for medical appointments with us.
• Visa for medical stay application support.
• Arrangements of medical interpretation and medica attendance services.
• Arrangements of accommodations and transportations.
【Our Partners】
o Emergency Assistance Japan Co., ltd. (EAJ)
Supported Languages: Chinese, English, Russian
https://maj.emergency.co.jp/en/
o Japan Medical & Health Tourism Center, c/o JTB Corp. (JMHC)
Supported Languages: Chinese, English, Korean
https://j-medical-healthcare.com/en/facility/detail/id=576
o I-cell Networks Co., Ld.
Supported Languages: Chinese, English, Korean, Vietnamese
https://www.i-cell.co.jp/index.html
o Saint Lucia Healthcare Japan Co., Ltd
Supported Languages: Chinese, English
o BRISIAN Co., Ltd.
Supported Languages: Chinese, English, Korean
o Ishin Co., Ltd.
Supported Languages: Chinese, English
o Wap Inc.
Supported Languages: Vietnamese
【MTF Member】
About Our Department
Established on November 1, 2023, our department was founded to promote the international outreach of Keio University Hospital (Shinanomachi) and the Center for Preventive Medicine (Azabudai).
As of 2023, Japan is home to approximately 3 million foreign residents (Statistics Bureau, Ministry of Internal Affairs and Communications). In addition, the number of overseas visitors to Japan continues to rise each year for various purposes, including tourism, business, and medical care. In light of this growing demand, it has become an urgent priority to establish a system that ensures the safe, accessible, and seamless provision of advanced medical care for individuals from abroad.
To enhance the experience and accessibility of healthcare for non-Japanese patients, our department is committed to addressing their diverse needs through the following initiatives:
– Facilitating smooth coordination between foreign patients and various clinical departments at Keio University Hospital and the Center for Preventive Medicine.
– Supporting the use of English and multilingual services throughout our medical facilities.
– Promoting the improvement of multilingual communication skills among healthcare professionals.
If you are considering receiving medical care at our hospital or have any health-related concerns, please do not hesitate to contact us. We are here to support you.
KOECA
This award was established by the donor, Dr. Akiko Suganuma an alumnus of School of Medicine at Keio University. It is designed for the purpose of improving English of our nurses and allied health professionals, enhancing quality of services for international patients, and motivating our staff to be more fulfilled at work. The 1st ceremony was held on February 20, 2025.
– The recipients of the Award
1) Yukihiro FUSHIMI, Dept. of Nursing
2) Riho ARAI, Dept. of Nursing
3) Kae BANNAI, Dept. of Nursing
4) Asuka FUKUMOTO, Dept. of Nursing
5) Yukiko FURUYAMA, Dept. of Nursing
6) Yuki KIMURA, Dept. of Nursing
7) Yui KOBAYASHI, Dept. of Nursing
8) Michiru KUYA, Dept. of Nursing
9) Reina SAKUMA, Dept. of Nursing
10) Airi SASAZAWA, Dept. of Nursing
11) Yumiko SEKIZAKI, Dept. of Nursing
12) Moe TAKAHASHI, Dept. of Nursing
13) Yuki YOKOI, Dept. of Nursing